Contact Us

Please review these terms before ordering so you know what to expect from us. Our support team can help with orders, shipping, returns, payments, privacy requests, product questions, and website access.

How to reach us

Email is the best way to send an order number, a clear description, and any relevant photographs without including full card details. You may also call during the support hours listed below or mail written correspondence to the stated address.

What to include

For an order question, provide the order number and the email used at checkout. For damage or an incorrect item, include clear photographs of the parcel, label, and item. For a privacy request, state the right you want to exercise; we may ask for reasonable verification before acting.

Response expectations

Messages are reviewed during normal business hours. Complex carrier, payment, fraud, or privacy matters can require information from a service provider, but we will keep the request tied to the original case whenever possible.

Contact details

Email: darkinehakkai2@gmail.com
Phone: (775) 522-3435
Mailing address: 1162 N Telshor Blvd, Las Cruces, NM 88011, United States
Support hours: Monday to Friday, 9:00 AM–5:00 PM.